Consumer
Avoid Dankort fraud in your store
As Danish consumers, we like to use our Dankort a lot, resulting in millions of transactions each year. Fortunately, only an infinitesimal proportion of these transactions go wrong, simply because Dankort is one of the most secure payment solutions in the world.
Use our security systems to combat fraud and scams
Your business commits to implementing the best possible security against fraud and scams when signing up to accept Dankort. Fortunately, our security systems and control procedures help you get started. If you use the systems correctly and follow all guidelines, you will already have come a long way in combating fraud and scams in your business.
Fraud cover
For fraud involving chip and PIN, your bank covers DKK 8,000 per transaction. In the case of fraud, in most cases there is coverage of sales up to DKK 8,000 per transaction.
Let’s take the fight to card thieves and scammers together
Card thieves and scammers shouldn’t get a free ride. That’s why we need you and your staff to be alert to any fraud. Therefore, make sure everyone knows what to do if they encounter suspicious behaviour. With the three points below, you’ll be well on your way:
If you have any concerns about fraud, ask for identification. The most common type of fraud is that the card has been lost or stolen, so the customer enters the wrong PIN
Check that the card is as it should be, i.e. with a hologram, logo and signature in the signature panel
Check the customer’s demeanour. Does the customer appear nervous? Is the customer buying a large quantity within a short space of time without actually checking prices? And does the customer try to pay with another card if the first one is rejected? These could all be signs that the customer is trying to pay with a stolen card. Ask for identification and, if you are still uncertain whether to accept the card, you should contact Nets immediately on: +45 44 89 24 00.
Apply today, have your Dankort agreement tomorrow
We understand that your time is important. Therefore, it takes no more than 24 hours from the time you apply for a Dankort agreement until you are ready to accept payments with Dankort.
Fill in the form and we will contact you - typically within one hour. Together we'll then find the right solution for you.
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