Accept Dankort payments, even when the connection fails
A connection outage does not have to mean that payments come to a stop. With offline payments, Dankort payments can still be completed even if the terminal is temporarily unable to connect to the payment system.
How offline payments are handled depends on the payment solution you use. The payment can either be completed via Forced Offline or via Deferred Authorisation. As the available options vary between solutions, you should contact your terminal provider for guidance. If your terminal is integrated with a point-of-sale system, you should contact your point-of-sale system provider.
Below, you can read more about the key things you need to know about offline payments with Dankort.
What you need to know about offline Dankort payments
1. Payments can continue when the connection is lost
With offline payments, you can continue accepting Dankort payments even if the terminal temporarily loses its connection to the payment system. This means that a connection outage does not necessarily have to bring payments to a stop.
2. Offline payments can be handled in two ways
Depending on your payment solution, offline payments can be processed via Forced Offline or Deferred Authorisation. With Forced Offline, the payment is handled locally by the terminal, while with Deferred Authorisation, the authorisation is sent once the connection is restored.
3. Know your solution in advance
The options for offline payments vary from one solution to another. It is therefore a good idea to understand in advance how offline payments work for your setup and to make sure your employees know what to do if the connection is lost. Contact your terminal provider for guidance. If your terminal is integrated with a point-of-sale system, contact your point-of-sale system provider.